MunchaLunch is an Online Ordering System for school lunches & fundraising. It allows you to run all aspects of your program online, giving parents a fast and easy way to place orders for their children, and pay online!
Fast … Efficient … Easy!
Why go Online?
To avoid using paper order forms, save time, and eliminate calculation errors. To allow Admins to run reports 'at the click of a button' … and parents to receive an automated daily lunch reminder of what they ordered!
Quick Setup … Start Today!
How does it work?
We set your school up with an account → the Admin uses a special login to set up the program → Parents use a custom link to register an account, place their order and pay → the Admin downloads live reports from the system of what has been ordered.
Leading edge datacenter
All data is stored in a fully secured Microsoft Azure datacenter, located in Toronto, Canada.
Fully encrypted connections (TLS/SSL) — the same technology used by banks. Your information is never sold, and is shared only with the service providers needed to run the platform (payment processing and email delivery).
Clean and simple design, comes with everything you need to get started!
⭐
Easy
Easy for Admins to set up their programs. Parents can place orders and pay in minutes!
⚡
Powerful
Solid, always reliable, zero down-time system. Reports auto-generate in seconds.
☁️
Cloud Based
Fully secured, cloud-based system using TLS technology (the same tech used by banks).
A look inside the admin
Real pages from MunchaLunch — not mock-ups. This is what running your program looks like.
Plan the whole year on one calendar
Every lunch date, fundraiser and store day in a single view. Build a menu once, then duplicate it across as many dates as you like.
Watch the orders come in, live
Revenue, orders and student counts update while ordering is open — with quantities broken down by item and by class, so you always know where you stand.
Reports your treasurer will thank you for
Revenue, vendor costs and exact card fees for every single event, with the month's totals ready to hand over. Download the CSV or print it straight for your books.
Features, so many features
A list of all the great features that you'll receive.
⭐ Easy to Use
Easy interface for Parents
The system is very easy to use. Navigates parents through each step of the ordering and online payment process. Orders can be placed and paid for in minutes!
Best Admin user experience
Admins tell us our system is easy, intuitive, and fun! (you do not have to be a techie!)
Online Payments quick and easy
Payment checkout takes only 30 seconds. Acceptable forms of payment include Visa, MasterCard, or debit-credit card.
Easy drag & drop Menus
Drag & drop menu creation — you can even 'duplicate' menus across multiple lunch dates to make your setup extra speedy. Also easy drag & drop sorting for food items and menus.
Easy Admin login to parent accounts
Admins can easily login to any Parent account to view orders and payments.
Quick Payment posting
Easy to post manual payments of cash/cheque (if these forms of payment are accepted) into parent accounts.
Parent Accounts auto-rolled over
MunchaLunch rolls over all Parent accounts from year-to-year making it so easy for parents. In the fall parents update their child's grade/class for the new school year and remove any children who no longer attend. Admin can view and remove inactive parent accounts any time.
Best customer support
MunchaLunch has an outstanding reputation for providing fast and efficient customer support to our Admins. We've always got your back!
⚡ Powerful Features
Daily Lunch Reminders
MunchaLunch sends automated lunch reminders to parents! Parents receive an email, the day before their child's lunch, which specifies exactly what their child will receive the next day. Parents LOVE this!
Unlimited entries
There is no limit to the number of lunch dates, menus, suppliers, food items, and fundraising items that can be set up in the system.
Unlimited suppliers YOU can choose
You can partner with an unlimited number of your preferred local food & fundraising suppliers and enter an unlimited number of items to sell in the system.
Set up Milk Program
You can set up various options of "Milk Package Subscription".
Printable Order Form
System generated paper order form for parents who may not have internet access.
System payment reminders
For any outstanding balances, including ability to add a customized note.
Exceptional Reports
Reports are clear, organized, and 100% accurate every single time. Admins can download reports 'at the click of a button': supplier work orders, bin reports, class distribution reports, labels, profit reports, and more.
Automated Weekly Bank Transfers
Automatic system weekly bank transfers (of parent credit card payments) to your School/PAC bank account. There is nothing for you to do!
Payment Reports
Report displays details of all forms of payment: credit card, cash, cheque, admin credits.
Volunteer Sign-up
This feature can be checkmarked in the settings so that parents can easily sign up to Volunteer after placing their order.
Parent email list
Downloadable parent account email list.
Live Accounting Reconciliation
Live online accounting reconciliation which fully breaks down by-lunch date and by-fundraiser: Revenue, Stripe fees, Vendor costs, and Profit.
☁️ Cloud Based
Leading Edge Datacenter
Fully secured Microsoft Azure Datacenter, located in Canada.
Fast, Responsive User Experience
System auto-scales with number of users online to provide consistently fast, responsive pages under any load/scenario.
Constant uptime
Multi-layered load-balancers, with multi-region backups, for continuous and constant uptime!
Canadian Database
Data is stored in and travels within Canada, for all Canadian schools!
No tiered pricing — every school gets all the features.
MunchaLunch in the News!
MunchaLunch featured in the North Shore News business section!
Munch-a-Lunch
Noon-hour solutions — Barbara Talbot, founder of MunchaLunch. Submitted photo
MARIA SPITALE — Published Sept. 16, 2009
For those parents who find it hard to get creative with their kids' lunches, there is a new tool available that you won't find in your kitchen that will help get the job done faster.
A North Vancouver entrepreneur has made it possible for schools to put together delicious noontime meals in five minutes.
"Every parent breathes a big sigh when it comes to making lunches," says Barbara Talbot, founder of MunchaLunch, an online hot lunch ordering system for elementary, middle and high school students. "I think we all look forward to a break from it."
If your child's school is a participating member of the program, you can simply visit your school's website and find the link for MunchaLunch.
Schools decide which local food suppliers they wish to use, and put the menus and pricing online for ordering. Schools usually offer plenty of choices including wraps, sandwiches, pizza, hamburgers, and pasta. There are also healthy snacks and drinks that can be offered to supplement these meals such as oatmeal cookies, fruit salad, and milk.
"There are easy steps to follow," advises Talbot. "Register an account, add your children, and begin ordering."
To help schools even more, there is a Fundraising module included in the program which enables schools to set up everything from online donations to spring plants for sale.
"Proceeds from lunch programs go directly back to the school PAC to help fund much-needed school programs and equipment," explains Talbot. "Munch helps schools maximize these proceeds."
Traditionally, school lunch programs are paper-based systems that are labour intensive for both the school lunch coordinators and the parents themselves, says Talbot.
"Ordering and paying online eliminates the need for paper order forms and avoids calculation errors," she said. "Instead of lunch coordinators spending hours with paper forms, they can now generate all reports at the click of a button."
There are currently over 1000 schools from across Canada on board with MunchaLunch. According to Talbot, the plan is to attract even more schools to the program to make school lunch programs and fundraising easy and seamless to administer!
Schools pay only $330 per school year! No tiered pricing — you can have ALL the features for one low price. Also, no setup fees, monthly fees, or contracts. Same-day account activation for quick & easy setup! Sign up your school today!
MunchaLunch, a widely embraced solution in schools across Canada, is revolutionizing school lunch programs and fundraising by simplifying the management of hot lunch programs for Admins and making it easy for parents to order and pay online. Our platform allows schools to significantly expand the frequency of hot lunch dates offered along with providing an easy way to put all other fundraising activities online! That in turn brings in more funding for much needed programs and equipment for the children such as iPads, musical instruments, and new playgrounds.
Is there anything special needed to access MunchaLunch?
Munch is a web-based program so all you need is a modern browser and access to the internet!
How does a family place an order?
Each family creates a MunchaLunch family account by clicking the MunchaLunch Registration link (provided by the school), enters their email address and a personal password, adds children to their account, and then places their order.
How can a parent place an order if they don't have internet access?
Orders can be placed using a desktop, laptop, iPad or cell phone. If a parent does not have any of these devices, perhaps they can borrow a friend's computer for 5 minutes to place their order. Alternatively, the parent could be provided with a hard copy order form (a document which can be downloaded by the Lunch Admin) and the Lunch Admin would then create the parent account on the parent's behalf and enter the order into MunchaLunch.
How do parents order for more than one child?
Easy. Once they have created the order for their first child they simply select "choose another child" and Munch will take them back to the beginning of the order system so that they can create their order for the additional child.
How do parents get a copy of their order?
The MunchaLunch system sends an automated email which includes a copy of the order. Parents can also login to their account anytime and download/save their order (and/or print a hard copy of their order).
How can parents be assured that their child will receive the correct order?
Munch generates Class Distribution reports which include each child's name and specific order. These lists will accompany the complete food order that gets delivered to the classrooms and will be used to distribute the food.
Payment FAQs
Can orders only be paid by credit card?
MunchaLunch works with Stripe (as the credit card payment processor) and the large majority of parents will pay online using their credit card or debit-credit card. It's fast, easy, and secure. However, it's possible for you to also offer the cheque or cash payment option to parents and then enter those payments in the system (to credit the parent account).
How long does it take to do an online payment?
It's quick and easy — 30 seconds at most!
Are payments made separately or by lump-sum?
Orders are placed separately for each child but the 'payment due' is presented as a lump-sum.
Miscellaneous FAQs
Does MunchaLunch sell food?
No, MunchaLunch does not sell food. The system allows school lunch and fundraising coordinators to set up their program online and allows families to place orders online. Coordinators can select any preferred local food vendors and other suppliers and enter those suppliers in the system.
Is there any limit on the number of vendors, lunch items and menus that can be entered in the MunchaLunch system?
No, there is no limit — it is completely up to the Lunch Coordinator. Munch can handle as much as you would like to enter.
What if a parent forgets their password?
They can easily reset it by clicking 'Forgot Password' on the MunchaLunch Login page — a secure reset link arrives at the family account email address in seconds.
Is information stored in MunchaLunch secure?
Yes. MunchaLunch uses fully encrypted secured internet protocols (TLS/SSL) which is the same technology used by large corporations and banks. The data is housed in a secured datacenter and your information is never sold — it is shared only with the service providers needed to run the platform (payment processing and email delivery).
What kind of support do you provide?
We are known for the outstanding support we provide to school Lunch Coordinators and Fundraising Admins. The MunchaLunch support team is available by email, day and evening, 7 days a week.
Users sharing their experience
Pinned up from PAC chairs and lunch coordinators across Canada
Munchalunch has made it actually a joy to fundraise. Before we spent 20 plus hours counting, sorting and logging information. Now it's done for us! The customer service is outstanding. Munchalunch is life changing! GET IT NOW!!!
Cassie B.PAC Chair · James Ardiel Elementary · Surrey, BC
Thank you Munchalunch! A very user-friendly system for both administration to set up and parents to use. As a grandparent who stepped in to run the hot lunch and fundraiser programs, I had no issues navigating thru the detailed step-by-step process to set up the programs. Customer Service has always been above and beyond, and response time is unbelievable — 24/7. I cannot say enough about what a great program this is.
Janis B.Lunch Coordinator · Aberdeen Elementary · Kamloops, BC
Having Munchalunch has made selling event tickets and special lunch days easy for our community. Also, the team is super supportive in making sure we get the best out of the system and supporting us while we get started. Software is great, and the team around it is awesome. I highly recommend it.
Chad L.PAC Chair · Stoney Creek Community Council · Burnaby, BC
I am beyond impressed your team took the time to forward and respond to this appropriately! We truly could not be happier with our MunchaLunch experience. Thank you so very much!
Hannah J.Hot Lunch Coordinator · Millarville Community School · Millarville, AB
I have been using MunchaLunch for our fundraising initiatives, and I couldn't be more pleased with the outstanding service they provide. The team MunchaLunch consistently goes above and beyond, making our fundraising efforts seamless.
April C.Fundraising Coordinator · Brooksbank Elementary PAC · North Vancouver, BC
You all are the BEST... I know you are probably tired of hearing it...but when it's true.. it's true!
Kim D.School Lunch Coordinator · St. Bernard Elementary · Ottawa, ON
★ highlighted
To the Great Staff at Munchalunch!
I have been the hot lunch coordinator for our school for just under 9 years and can't say enough about the incredibly high level of service provided by your company. I have never experienced such excellent service from any other company, ever.
From the quick turnaround time no matter how busy you are or how minor the question is, to the thorough and detailed response with easy-to-follow instructions all with genuine pleasure, patience and professionalism. You always cover all bases and have so much patience for new hot lunch coordinators ensuring that they know they can count on you guys always. You guys have always come through for me in a moment's notice and helped when we needed.
As a vendor, I have dealt with another platform used by another school and quickly saw how your platform was so much more user friendly and way less complicated. The way you have laid out your online platform has made it so easy for hot lunch coordinators to learn quickly and parents to order with ease. I love your software program and would not want to use anything else. And I have thoroughly loved working with your team!!! Thank you for your excellent service over the years!!!
My experience with the MunchaLunch team has been nothing short of outstanding. I have run hot lunch programs for both elementary and high school for the past eight years and I cannot imagine doing it without the support of MunchaLunch. Not only is their website user friendly for both parents and administrators, they are constantly adding updates and features based on feedback from administrators like myself.
MunchaLunch has been our go-to not only for our hot lunch programs but for fundraising, ticket sales, event management and everything in between. Their on demand reporting is flawless. On the rare occasion that I'm not able to pull a report that I need, the support team jumps in and extracts the data for me. Access to such detailed reports make our volunteer jobs SO much easier on the ground.
But what makes MunchaLunch a truly fantastic program is the people. Their support team is like nothing I've ever experienced in customer service. They are prompt, friendly and ALWAYS have an answer. I have come to them with both mistakes that I've made (!) but also more complicated issues and they solve everything. I cannot overstate their commitment to customer service. I wonder if they ever sleep!
My son graduates in 2024 and I feel sad that I'll no longer be working with the MunchaLunch team. They have provided so much support to me over the years. I have and will continue to highly recommend them.
Velda W.Hot Lunch Coordinator / Parent · Canyon Heights Elementary & Handsworth Secondary · North Vancouver, BC